Shipping and Return Policies

Return Policy

Le French Skin Care will accept returns of unopened product within 30 days of delivery.

If you are unfamiliar with the product please request a sample with your order, you can try the tester first before you open the actual product.

Shipping and handling cost will not be refunded and we do not issue return labels.

If the package is returned to us because you entered the wrong address or were not able to pickup the package the order will be refunded minus credit cards processing fees and shipping fees.

Please ship your returned item along with your ORIGINAL ORDER # to:

Be Smooth
120 NW 13th Avenue
Portland, OR 97209

 

Shipping

STANDARD UPS GROUND SHIPPING within the contiguous U.S.
Expect 2-6 business days.

Most orders are shipped 24-48 hours within receipt of order. We ship Monday through Friday. Orders placed on Saturday and Sunday will be shipped the following Monday. We do not ship on major holidays. Orders placed on major holidays will be shipped the next business day.

All orders are shipped complete (when all merchandise is in-stock); no partial orders shipped.

You will be send a tracking number as soon as the package is ready to pickup by the post office.

We are not responsible for orders damaged or missing in transit via a mail forwarder.